Privacy Policy for Maikhao Dream Villa Resort & Spa

Effective Date: 1 January 2025

1. Introduction

Welcome to Maikhao Dream Villa. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, social media, and advertising campaigns, including lead forms on Facebook, Instagram, and Google Ads.

2. Information We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, phone number, and country of residence.
Booking Details: Preferred travel dates, number of guests, and special requests.
Payment Information: When making a reservation through third-party providers.
Marketing & Communication Data: Preferences for receiving promotional content.
Website Usage Data: Cookies, IP addresses, and browsing behavior on our website.

3. How We Use Your Information

We process your personal data to:

Provide information about our villas, promotions, and services.
Process bookings and respond to inquiries.
Send promotional offers, newsletters, and retargeted ads (with consent).
Improve our website and advertising performance.
Comply with legal obligations.

4. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share your data with:

Marketing & Advertising Partners: Facebook, Instagram, Google Ads, and other advertising platforms for retargeting campaigns.
Booking Platforms & Payment Processors: If you make a reservation.
Service Providers: Hosting, analytics, and customer support.
Legal Authorities: If required by law.

5. Your Rights & Choices

You have the right to:

Access, correct, or delete your personal data.
Withdraw consent for marketing communications at any time.
Opt out of targeted ads through Facebook Ad Preferences and Google Ads Settings.
Disable cookies in your browser settings.

6. Data Security

We implement appropriate security measures to protect your data from unauthorized access, disclosure, or loss.

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and measure advertising performance. You can manage your cookie preferences in your browser settings.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@maikhaodream.com
Address: 138/21 Moo 4, Mai Khao, Thalang, Phuket 83110, Thailand

This Privacy Policy complies with Facebook's Advertising Policies, Google Ads Policies, and applicable data protection laws.